There’s a real team behind the hello
Account questions, a little trouble, or something that needs our attention. Send us a message.
Email Joyo support ↗Include your Joyo user ID, your app version, and a short description of what happened. If useful, add a screenshot without private messages or other people’s information.
Never send passwords, verification codes, or full payment-card details.
Use the app’s report and block tools where available. You can also email us about harassment, abuse, or a safety concern.
Child-safety reporting ↗For account deletion, an erasure request, or a privacy question, use the instructions below. You can contact us without signing in to the app.
